Customer Care

Customer Care

At Comserve Systems LLC, we deliver world‐class customer care with accurate and specific product information, always striving to maintain brand integrity. Our highly trained agents are adept at handling all types of calls including product inquiries, quality complaints, and ingredient questions.

The main goal of Comserve’s Customer Care is to provide the ultimate customer service by following company policy and procedures while opening new accounts, taking orders, providing information on accounts receivable, providing product information, shipping information, and marketing messages through verbal/written communication.

While focusing on the customer experience, customer care is also required to ensure customer satisfaction by prevention of needless wait time, processing requests efficiently, timely and within the specifically outlined attendance schedule.

Key Benefits include:

• Multilingual Communications Support
• Timely Reporting and Results
• 24/7/365 Service
• Cost‐effective
• Customizable to Fit Your Campaign
• Courteous, Empathetic Agents

Key Features include:

• Live Agents and/or Interactive Voice Response systems (IVRs)
• Live Chat, Email or White Mail
• Direct‐to‐consumer Services
• Social Media Support
• Business Reply Card Processing