Customer Services Representative

Job Location

50 Glenmaura National Blvd, Suite 101, Moosic, PA 18507, USA

Type of Position

Full Time

About the Position

Customer Services Representative serve the primary purpose of providing medical professionals with efficient and effective technical support and sales assistance. This will entail providing accurate, valid, and complete information through utilizing the best communications skills, methods, and tools. Through assisting our clients, customer service representatives must follow communication procedures guidelines, and policies.

Requirements

  • Bachelor’s Degree Preferred

  • Ability to work an 8-hour day between 8:00 AM – 8:00 PM

  • Proficient with Microsoft Applications, primarily Excel and Word

  • Interpersonal Communication Skills

  • Demonstrate the ability to work independently, but thrive in a team environment

  • Exhibit a high level of professionalism with interactions internally and externally

Why ComServe?

ComServe Systems is a business leader positioned to provide both logistical and contact management support to facilitate our clients’ sales, marketing, and operations in the pharmaceutical industry and beyond.

Our Commitment to You.

  • Acquire skills with SAP, a program utilized by more than 200,000 companies

  • Providing exceptional customer service to clients in a fast-paced, ever-changing environment

  • Managing interactions through numerous platforms

  • Implement database solutions to streamline inventory and financial processes

  • Serve as liaison for both internal and external stakeholders

  • Provide an environment to grow your professional skills through on-site coaching, resume writing tutorials, and interview preparation.

  • Customized training to enhance skill sets in both group and individual environments.

  • Advancement opportunities through internal promotions or explore opportunities with one of our clients.