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Customer Services Representative

Job Location

201 Tigue St, Dunmore, PA 18512, USA

Type of Position

Full or Part Time | Remote Position

About the Position

Customer Services Representatives focus on ensuring customer satisfaction, primarily via telephone interactions. These representatives are responsible for providing exceptional customer service to clients in a fast-paced ever- changing environment, managing interactions through numerous platforms. This is completed with prevention of needless wait time, processing requests efficiently, accurately, timely and within the specifically outlined attendance schedule. The main purpose is to provide the ultimate in customer service by following company policy and procedures while opening new accounts, taking orders, providing vaccine and medical information, shipping information, online support, and marketing messages through both verbal and written communication.


  • Bachelor’s Degree Preferred

  • Proficient with Microsoft Word and Excel

  • Interpersonal Communication Skills

  • Demonstrate the ability to work independently, but thrive in a team environment

  • Exhibit a high level of professionalism 

  • Full vaccination against COVID-19

Why ComServe?

ComServe Systems is a business leader positioned to provide both logistical and contact management support to facilitate our clients’ sales, marketing, and operations in the pharmaceutical industry and beyond.

Our Commitment to You.

  • Acquire skills with SAP, a program utilized by more than 200,000 companies

  • Providing exceptional customer service to clients in a fast-paced, ever-changing environment

  • Managing interactions through numerous platforms

  • Implement database solutions to streamline inventory and financial processes

  • Serve as liaison for both internal and external stakeholders

  • Provide an environment to grow your professional skills through on-site coaching, resume writing tutorials, and interview preparation.

  • Customized training to enhance skill sets in both group and individual environments.

  • Advancement opportunities through internal promotions or explore opportunities with one of our clients.

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